Three Leadership Lessons You Learned From Pandemic
The crisis challenged leaders to alter and redefine their scope of responsibilities. If the numbers didn't bother much, employees' wellbeing and safety did. 2020 was the start of a testing phase for the leaders; we witnessed and practiced all that probably remained on the boards for ages, like empathy, compassion, liquidity, remote work, and the virtual world. The top 3 lessons I learned are:
Communicate as often as possible: It was more important than ever to stay connected and be authentic in communication. That's the leader's first responsibility to share where we are, what we plan to do, and how we will manage this: the action plan, impact, challenges, and road ahead. Only then people connect and stay on the journey.
Connect the dots: Find the ablest solution without jeopardizing any factor, be it customer, client, market, organization, or employees. Creating the best may take some time, but a worthwhile solution will wire the broken links and keep all glued and going.
Prepare than repair: Although it's next to unimaginable to know the FUTURE, engineering present alone won't fetch a sustainable model. By employing data and insights, it's more than essential to plan the next move and equip for good, better, worse, and worst situations. We can't afford to say that "I didn't expect this to happen, so I don't know how to handle it." We don't get that discount at this level.
Leaders will continue evolving with new learning every day as the NEXT DAY defines THE NEXT NORMAL OR NEW NORMAL. Leaders have to adapt and wear the days as it approaches. REFLECT AND ACT!
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