In the ever-evolving business landscape, HR faces several key challenges and changes. HR now has a strategic seat at the table, with technology adoption playing a central role in its functions. Diversity, equity, and inclusion (DE&I) have become vital themes, and disruptions and hybrid work models require adaptability. Ambiguity management is essential, good talent is scarce, and company culture is dynamic. HR's role now involves supporting leadership in navigating these changes and driving organizational success.HR's role has expanded and transformed in response to various factors. By effectively managing talent, nurturing company culture, and supporting leadership development, HR is well-positioned to drive organizational success in today's rapidly changing business landscape.

To help HR leaders better manage and lead during these times, Gartner conducted an annual survey of more than 800 HR leaders and identified the top 5 priorities for HR in 2023. Top of the list is leader and manager effectiveness, but many HR leaders will also prioritize change management, employee experience, recruiting and future of work.HR leaders must also manage investments in people and technology, cultivate a positive culture and employee experience, and transform HR to be more automated and digital — all while new employee expectations are impacting retention and attraction.

Re-EVOLVE - HR Priorities

1. Organizational design and change management: HR plays a critical role in organizational design and change management. They are responsible for assessing the current structure and processes, identifying areas for improvement, and implementing changes to drive organizational effectiveness. HR professionals collaborate with leaders to develop change strategies, manage resistance, and ensure smooth transitions during periods of organizational change.
2. Leader and manager effectiveness: HR focuses on enhancing leader and manager effectiveness within the organization. They provide leadership development programs, coaching, and support to help managers excel in their roles. HR professionals work closely with leaders to align their behaviours and actions with the organization's values, promote effective communication, and foster a positive work culture that drives employee engagement and productivity.
3. Employee experience: Creating a positive employee experience is a top priority for HR. They strive to understand employee needs, expectations, and aspirations, and design programs and initiatives that enhance engagement and satisfaction. HR professionals work on improving onboarding processes, implementing recognition and rewards programs, and fostering a supportive and inclusive work environment that promotes employee well-being and growth.
4. Recruitment: Recruitment is a fundamental function of HR. HR professionals are responsible for attracting and selecting top talent for the organization. They develop recruitment strategies, identify sourcing channels, screen and interview candidates, and ensure a smooth onboarding process. HR plays a crucial role in aligning recruitment efforts with the organization's goals and values, ensuring a diverse candidate pool, and selecting candidates who best fit the required skills and cultural fit of the company.

In summary, HR is involved in organizational design and change management, focuses on developing leader and manager effectiveness, strives to create a positive employee experience, and handles the crucial function of recruiting to bring in top talent. These areas are integral to the overall success and growth of organizations, and HR plays a vital role in driving these initiatives forward.

Re-EVOLVE Back to Basics